Below are the general conditions for contracting products and services through the website www.xavierdols.com (hereinafter “the website”) between Xavier Dols Gracia, (hereinafter “Xavierdols”) and the User (hereinafter “the User” or “Users”) that uses products in the form of downloadable files through the website.
The User guarantees that he or she understands and comprehends what is stated here, that he or she is a person with sufficient capacity to contract or buy “online” and that he or she assumes all obligations set forth herein. These conditions will have a period of indefinite validity and will be applicable to all services contracted or purchases made through the website.
Xavierdols reserves the right to unilaterally modify these general conditions, being understood as sufficient with publication on the website, without affecting the products or downloadable files or promotions that were contracted prior to modification.
The purpose of this contract is to regulate the contractual sale-purchase relationship born between Xavierdols and the User previously registered at the time, when the latter acknowledges and accepts the corresponding box displayed during the online contracting process. The contractual relationship of the purchase agreement involves delivery of the specified product, publicly displayed on the website, in exchange for a determined price.
The contractual procedure will be carried out in Spanish, Catalan or English. To access the services offered by Xavierdols, the User must register in advance through the website by creating a user account and will then be assigned a username and password made know to them at the time of registration. The User can then modify the password from their user area. Therefore, the User must freely and voluntarily provide the personal data that will be required. All aspects of the contractual procedure that are applied once the user account has been created can be found in this document. Likewise, the platform will automatically inform the User, via email, of all relevant characteristics of the contracted service once the contractual procedure is finished. If the User has not received the confirmation email within twenty-four hours following the purchase, it will be the User’s sole responsibility to confirm the approval of the transaction with Xavierdols.
The prices indicated for each product include the Value Added Tax (VAT) or other taxes that may be applicable and, in any case, be expressed in the currency of Euro (€). These expenses could include processing fees that online payment service providers for Xavierdols occasionally apply, in which case Xavierdols will report this detail through the payment gateway.
The prices applicable to each product or service will be those published on the website and applied automatically by the contractual obligations in the last phase of the purchasing process. The registered User assumes that in any case the economic value of some of the services may vary in real time. In any case, this will always be communicated prior to the time of contracting.
Xavierdols will always try to be as precise as possible in the description of products. However, it cannot be guaranteed that all descriptions are complete, current and error-free. From time to time there may be information on the website that contains typographical errors, inaccuracies or omissions related to product descriptions, prices or availability. Xavierdols reserves the right to correct any error, inaccuracy or omission and to change or update the information at any time without prior notice.
All payments made on Xavierdols will be followed by the issuance of a payment receipt or invoice in the name of the registered User. This receipt or invoice will automatically be sent to the e-mail address provided by the registered User.
For information about the purchase, the User has the right to send a request to the email address email@example.com. For all requests, the order number assigned to the purchase and indicated in the confirmation email of the purchase must be included.
The forms of payment accepted for the purchase of products, services and activities on the Xavierdols website are debit and/or credit card, through Visa or MasterCard. The procedure for payment will be completed by redirecting the User to an external platform (Virtual POS) of a payment service provider.
Xavierdols, with sole discretion, may cancel or limit transactions when there are indications of conduct contrary to the obligations set forth in this agreement. These restrictions may include orders placed by the same User, the same credit card, and/or orders using the same billing address and/or shipping address. In the case of these restrictions, Xavierdols will notify the User through the contact information provided in the User’s record.
Downloads will be made in a compressed “Zip” format. The User can then decompress the “Zip” file on his or her device, with a resulting file in “STL” format. This type of “STL” file is a computer-aided design (CAD) computer file format that defines 3D object geometry, excluding information such as color, texture or physical properties that can be included other CAD formats. Xavierdols ensures that the downloadable “Zip” extension files are free of viruses and threats. For help with any technical problem, contact firstname.lastname@example.org.
It will be the User’s responsibility to follow the download and decompression instructions of the downloaded file, as well as to make good and correct use of the file through existing programs on the market designed for the opening and 3D printing of said files.
Xavierdols does not recommend the use of any specific program or software for the opening and subsequent 3D printing of the downloaded file. It is recommended, however, to keep in mind that the quality of the piece will depend on the printer, the material and the printing time.
Administration and subsequent use of this type of file will always be the responsibility of the User.
Once the payment and the correct download of the contracted file have been made, there will be no business terms to cancel the purchase, since the downloaded product can then be used later by the User. Thus, file returns will not be accepted.
However, the User will have 30 days from the moment of formalizing the purchase to perform the download of the same file, as many times as desired, validating each download with the same user information with which they completed the registration and purchase.
Xavierdols reserves the right to cancel or delete products or downloadable 3D files that have already been confirmed, though cancellations will always be an exceptional measure for cases beyond Xavierdols’ control, such as those caused by relationships with third parties or by events of force majeure.
In the case of cancellation or elimination of a product or downloadable file by Xavierdols as stated above, the User will be entitled to receive a refund applied to a credit card or the original medium used for the payment, provided that the payment has been completed and the file has not been downloaded. To ensure this measure, Xavierdols has a satisfactory complete discharge control system.
Xavierdols will not be liable to the User for any loss, damage or expenses caused by the cancellation of any product or downloadable file.
Xavierdols has a catalog of products including related information for purchase on the website. Materials that appear on the site can only be downloaded for personal and non-commercial use while respecting all copyright laws.
Xavierdols is the author and owner of the intellectual property of the downloadable files, transmitting the license of use to those who have acquired products or downloadable files in the purchase process.
It is strictly prohibited to modify, transmit, distribute, reuse, forward, or use all or part of the content of the website and downloadable files for public or commercial purposes, including but not limited to text, images, audio and/or video, without the written authorization of Xavierdols.
In compliance with the General Data Protection Regulations of May 25, 2016 (GDPR), the personal data of Users registered with Xavierdols is kept in files that are the property of and privately owned by Xavierdols, notified to the Spanish Data Protection Agency, for the purpose of managing the services of the website, as well as to send information about events, services and promotions, provided that the User has explicitly shown his or her acceptance of this subscription.
The person responsible for the files is Xavier Dols Gracia at Calle Balmes, 53, 3º 2ª 08007 Barcelona. Through this same address, or through the email email@example.com, interested parties may exercise the right of access, correction, deletion, limitation, opposition and portability of the data.
In order to achieve this, you can write a letter indicating what right you want to exercise (Access, Correction, Deletion, Opposition or Portability of the data), attaching a copy of your ID. This can be submitted in person at Xavier Dols Gracia, by post mail to Calle Balmes, 53 3º 2ª 08007, Barcelona, or by email at firstname.lastname@example.org with the inclusion of “Ref. Data protection” in the request.
In the case of buying a product or downloadable file, personal data will not be transferred to third parties, and will be kept until the moment the User opts out of receiving Xavierdols communications, at which time the data will be deleted. Users can request this deletion at any time through the information regarding this option that appears in each communication.
In the case of using Xavierdols contact mailbox, information will be used to process answers to requests, questions or doubts. Data will not be transferred to third parties, and personal data will be kept until the request has received a response, and appropriate actions have been carried out. After this they it be deleted unless other responsibilities are implied by Xavier Dols Gracia.
In any case, Xavierdols guarantees the safeguarding of the confidentiality and security of collected Personal Data, having adopted the legally required security measures, which ensure the protection of personal data and avoid the loss, misuse, alteration, treatment or unauthorized access of said data.
If a User wants to know more information about the processing of personal data carried out by Xavier Dols Gracia, they can contact the Data Protection Delegate by email at email@example.com or by post mail to the attention of the Delegate of Data Protection to Xavier Dols Gracia, Calle Balmes, 53 3º 2ª 08007, Barcelona.
The Spanish Agency for Data Protection (www.aepd.es) is the Supervisory Body that ensures compliance with data protection legislation in the Spanish Public Administration. If a User believes that Xavier Dols Gracia has breached any of the established precepts, this regulation can be addressed in order to file a claim.
Data related to payments collected during the purchase process through external platforms of payment service providers is protected through a data transfer encryption that complies with all legally required security measures. The nature of the forms used during the contractual procedure is not directed at minors and, therefore, Xavierdols is not responsible for cases in which minors have sent personal data through the website. In any case, the minor’s parental guardian may exercise the right of access, correction and cancellation of data by sending a written and signed request that includes a name, surname and ID to the address mentioned above with the precise instructions to that effect. In the management of requests received from Users, Xavierdols reserves the right to carry out appropriate inquiries in order to ensure that the response or requested information and/or offer is adequate.
You can find more information about Xavierdols’ policy governing the treatment of data at www.xavierdols.com/privacy-policy
If any of the clauses of these General Conditions become null and void or voidable, they will be removed. The declaration of nullity does not invalidate the rest of the Contract, which will maintain its validity and effectiveness between the parties.
These Conditions shall be governed or construed in accordance with Spanish law in matters not expressly established. Xavierdols and the User expressly submit any dispute that may arise from the provision of the products or services subject to these General Conditions, to the courts and tribunals of Barcelona, except as legally established.